APICS CSCP

Certification Education

"SA has a desperate need for more Supply Chain Professionals"

The Certified Supply Chain Professional (CSCP) program is a new industry educational and certification program created to meet the rapidly changing needs of the supply chain management field. From the manufacturing to the service industry, regardless of whether a company is serving business or consumer markets or is for profit or not-for-profit, the increasingly important role of supply chain management is affecting all organisations. Customers already expect good quality at low prices, and speed of delivery is becoming more important. As a result, effective supply chain management has become essential to successfully compete in today’s global marketplace. The CSCP program takes a broad view of the field, extending beyond internal operations to encompass all the steps throughout the supply chain—from the supplier, through the company, to the end consumer— and provides you with the knowledge to effectively manage the integration of these activities to maximise a company’s value chain.

Benefits of the CSCP program

After earning your CSCP designation, you will Learn to

Boost productivity, collaboration, and innovation
Discover how to positively affect lead times, inventory, productivity, and bottom-line profitability
Understand how to manage the integration and coordination of activities to achieve reduced costs and increase efficiencies and customer service
Gain the knowledge to effectively and efficiently manage worldwide supply chain activities
Achieve greater confidence and peer and industry recognition
Enjoy the potential for career advancement and increased earnings

Who should persue the CSCP qualification?

The CSCP program will help you advance your career while giving you the foundation to improve your company’s competitive position and profitability. The CSCP program is for professionals in operations and supply chain management. This designation is ideal for you if you are:-

Interested in more depth of knowledge and understanding in the areas of supplier and customer relations, international trade, the use of information technology to enable the supply chain, and physical logistics
A professional who is consulting or teaching supply chain functions
Working with enterprise resources planning (ERP) systems

CSCP Domains

The CSCP body of knowledge is made up of the following four domains:-

Supply Chain Management Fundamentals
Building Competitive Operations, Planning, and Logistics
Managing Customer and Supplier Relationships
Using Information Technology to Enable Supply Chain Management

CSCP Exam Preparation

To help prepare you for the CSCP exam, APICS has developed the CSCP Learning System. Based on the CSCP body of knowledge, the learning system is a comprehensive professional development and exam preparation program. It combines print materials with interactive online tools to deliver a customised learning experience.

CSCP Maintenance:- Tel: +27 11 805 5677 Fax +27 11 315 3311

CSCP designees must maintain their certification every five years through the Certification Maintenance programme. A complete document is available on this subject from SAPICS Head Office, via APICS or on the SAPICS Website.

Exam Content Outline

Supply Chain Management ( SCM) Fundamentals (30%)

Overview of supply chain management

Supply chain management process overview
Definitions of supply chain, supply chain management, including reverse supply chain
Value and benefits of supply chain management (using the supply chain to improve profitability and decrease working capital)
Key stakeholders in the supply chain
Evolution of supply chain management (definition of different stages, recognition, understanding, examples)
Functional supply chains
Integrated supply chains (internal and external)
Value networks

Aligning supply chain management with corporate strategy

Corporate strategy (strategic and financial planning)
Competitive priorities and future direction (use of visibility, velocity, and variability)
Aligning supply chain strategy and capabilities with corporate strategy
Driving supply chain decisions (e.g. processes, capacities, locations, etc.) with competitive priorities and supply chain strategy
Using ERP to align operations with strategy
Make-or-buy decisions (outsourcing)
Compliance and regulatory issues

Managing the supply chain

Supply chain objectives
Value drivers
Key performance indicators (KPI)
Balanced scorecard
Efficiency and cost versus responsiveness
Elements of supply chain management including network configuration, inventory control, product design, information technology and support systems
Performance metrics in CFO language (e.g. cash-to-cash cycle, ROA, total supply chain cost, inventory investment, value-added productivity, etc.)
Definition of synchronisation and key success factors

Continuous improvement

Definition of continuous improvement
Purpose
Visibility and analysis
Goals and benchmarking
Implementation
Change Management
Tools and philosophies (six sigma, lean manufacturing, theory of constraints, importance of data)

Building a Competitive Infrastructure (20%)

Demand planning

Overview (role in SCM, components, importance, etc.)
Role of marketing in demand planning (e.g. product management, new product introductions, market analyses, order policies, etc.)
Forecasting (quantitative and qualitative components)
Supply chain dynamics (e.g. bullwhip effect)
Collaborations (joint planning, service agreements, VMI, CPFR, etc.)

Product Design Considerations

Component commonality
Modularity vs. integral design
Universality
Mass customisation

Manufacturing Planning and Controlling

Business planning
Sales and operations planning (S&OP)
Master production scheduling (MPS)
Material requirements planning (MRP)
Capacity requirements planning (CRP)
Inventory management

Logistics

Warehousing
Transportation
Distribution requirements planning (DRP)
3rd and 4th party logistics (3PL and 4PL)
Reverse logistics
Global logistics and international business

Managing Customer and Supplier Relationships (30%)

Customer relationship management (CRM)

Introduction to CRM
Identify and prioritise customer needs
Collect, analyse, and use customer information to determine contact channel and product strategy
Develop customer interaction plans
Align customer service processes
Demand management
Sales and marketing using CRM
CRM technology
CRM outsourcing

Supplier relationship management (SRM)

Overview of SRM
Steps in SRM process
Buyer’s/purchasing professional’s redefined role
Purchasing (requisitions, purchase orders, and purchasing contracts)
Supplier selection
Outsourcing SRM
Communication
Performance evaluation (relationship to customer needs)
Certification
Alliances
SRM technology

Keys to effective relationship management

Organisational capabilities
Willingness to change
Commitment to relationship
Open communications and joint objectives

Integrated customer/supplier relationship management

Role and value organisation brings to both supplier and customer
Trends enabling greater collaboration
Reasons some organisations resist bringing customer and supplier together

Using Information Technology ( IT ) to Enable Supply Chain Management (20%)

Role of IT in the supply chain

IT infrastructure: interface devices, communications, databases, system architecture
Acquisition and use of data (goals, collection & validation, and analysis)
Uses of information technology in the supply chain
Supply chain management comprehensive system

ERP in supply chain management

Leveraging ERP systems

Innovative technologies and their uses

Supply chain event management/supply chain process management
Advanced optimisation tools (including WMS, TMS)
Technology trends

Using IT to enhance supply chain performance (how tool enhances)

Electronic data transfer (EDT) and standards [including EDI, bar codes, and RFID (radio frequency identification)]
Advanced tools [APO/APS (advance planning and optimisation/scheduling), network optimisation

eBusiness

Internet-enabled supply chains
eBusiness considerations (ROI, benefits, etc.)
Use in collaborations and joint processes
B2B and B2C (business to business, business to consumer/customer)
Portals and hubs

Earning your CSCP

To earn the CSCP designation, candidates must complete and pass one comprehensive four hour exam. The CSCP exam will be administered in paperand pencil format. Please contact the SAPICS office for the next dates.

Becoming a CSCP Candidate

The CSCP examination is available to individuals who have relevant work experience and education. To be eligible for the CSCP exam, a candidate must meet one of the following criteria:

Bachelor's degree or equivalent, plus two years of related business experience
CPIM, CFPIM, CIRM, or C.P.M. designation plus two years of related business experience
Five years of related business experience
Individuals must submit an application documenting their eligibility to take the APICS CSCP exam

How to go about “ doing ” the CSCP

Currently revision sessions are available from selected AEPs however the majority of CSCP candidates opt to study via the self study method. APICS has provided online tests and support for students. Lecturer led classes may be forthcoming.

Duration

The CSCP can be executed successfully in 3 months although this is quite an undertaking. Many students prefer 6 months. There are only 2 exam dates in the year.

CSCP Exam

Dates 2010

Eligibility, Registration and International Exam Dates

Exam 1	Eligibility Deadline 23 April 2010 Registration Deadline 30 April 2010 Exam Date 19 June 2010 Pencil & Paper
Exam 2	Eligibility Deadline 8 October 2010 Registration Deadline 15 October 2010 Exam Date 4 December 2010

All CSCP exam registration are handled through SAPICS Head Office, call 011-805-6616

APICS CSCP
Material Pricing

CSCP Material Pricing for 2010

APICS CSCP Material Pricing

	SAPICS Member	Non Member
CSCP Leaner Material	R7,000 + VAT	R8,000 + VAT
CSCP Exam	R5,000 + VAT	R5,500 + VAT
CSCP Retake Exam	R4,180 + VAT	R4,180 + VAT
Instructor Led Course	R4,500 + VAT	R5,000 + VAT
CSCP Slide Book	R250 + VAT	R300 + VAT

Students doing CSCP self study just need to buy the CSCP Leaner Material and Pay for the CSCP exam.

Students attending an instructor led course in addition need to pay the instructor led course fee and the buy a CSCP slide book.

The Rand price for Exam Fees can fluctuate due to the Forex rate with the US$.

CSCP Leaner Material price includes access to on-line resources on APICS Website.

All exam registration are handled by SAPICS on 011-805-6616

SAPICS membership is R500 + VAT per year